Terms & Conditions

Step 1: Complimentary Consultation Appointment

The purpose of the initial consultation appointment is to get to know you in person and more about your event. At the consultation, we will discuss your vision for the event and specific ideas and options for your custom-designed invitations, including your desired printing method and paper selections. At Lessie’s Love Notes our goal is to create a personalized invitation suite that perfectly represents the guests of honour and capture the vision of your event.

Step 2: Quote, Custom Design Contract and Deposit

After your consultation appointment, you will receive your Quote and Custom Design Contract. This will outline the cost of your custom invitation suite based on what was discussed during your consultation appointment, as well as an approximate time line for your order. If you decide to move forward, we require a signed Quote and Custom Design Contract as well as a 50% non-refundable deposit, of the final bill, to proceed with the design process. Methods of payment include: Cash or Cheque. (Please make all cheques to UnCubed Designs).

Step 3: Beginning the Design Process

Within 3-4 weeks, you will receive your digital design concepts via PDF format for your review. These design concepts will represent what we discussed in your consultation appointment. At this point, you’ll choose a specific design concept. You’ll be able to send us your comments, which will be then be incorporated into a first revision of the design concept. We provide up to three rounds of changes at no additional cost. Any changes after that will have an additional charge of $25.00 each. On average, the entire design process takes 1-3 months depending on the complexity of your suite. If your entire order is required within 2-5 weeks after your consultation, a rush charge of 25% of the total quote will apply. In addition, if extra pieces are required outside of your original order, (ie. extra invites, printed envelopes, etc.) a $2.00 surcharge will be applied per piece.

Step 4: Final Digital Design Proof Approval and Outstanding Balance

Once all parties are pleased with the design, you’ll receive your final digital PDF proof for your review and approval. At this point, it is also necessary for you to double-check and verify the accuracy of all text incorporated into the design suite, as well as the design. You will then be required to approve the Final Printed Design proof and sign off on it. Once this is done, Lessie’s Love Notes is not responsible for the cost of any additional changes to your order resulting from spelling errors, incorrect text or design changes. Upon receiving your approval, the outstanding balance of your order will now be due in full. Once we have received your payment, we will send your custom invitation suite to be printed.

Step 5: Printing, Production and Receiving your Custom Invitation Suite

The printing process and production can take up to six weeks depending on the printing method you have chosen, this will be outlined in your initial quote. Once we have your completed Custom Invitation Suite, we’ll contact you to schedule a pick-up time. Any loose pieces of Your Invitation Suite (ie. RSVP cards, Maps, etc.) will not be assembled by Lessie’s Love Notes within your Suite. A charge of $0.60 per piece will be added if assembly by Lessie’s Love Notes is required.